Privacy Policy
Effective Date: August 2024
1. Introduction
Welcome to Collide Furniture. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or interact with our services.
2. Information We Collect
We may collect and process the following types of personal information:
- Personal Identifiable Information (PII): Name, email address, phone number, postal address, and any other details you provide when making a purchase or registering on our website.
- Payment Information: Credit/debit card details and other payment information used for transactions.
- Technical Information: IP address, browser type, operating system, and device information when you access our website.
- Usage Data: Information about your interactions with our website, including pages visited, time spent on the site, and other usage statistics.
3. How We Use Your Information
We use the collected information for the following purposes:
- Order Processing: To process and fulfill your orders, including delivery and returns.
- Customer Service: To provide customer support, respond to inquiries, and handle complaints.
- Marketing Communications: To send you promotional materials, newsletters, and updates about our products and services (you can opt-out at any time).
- Improvement of Services: To analyze usage patterns and improve our website, products, and customer experience.
- Legal Obligations: To comply with legal requirements and protect our rights.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Third-party vendors who assist us in operating our website, processing payments, delivering orders, and providing marketing services, under strict confidentiality agreements.
- Legal Authorities: When required by law, or to protect our legal rights, we may disclose your information to law enforcement or other authorities.
5. Data Security
We take the security of your data seriously and implement appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission of data can be guaranteed to be completely secure.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand your preferences, track your activity, and personalize content. You can manage your cookie preferences through your browser settings.
7. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete data.
- Deletion: Request the deletion of your personal information, subject to certain conditions.
- Objection: Object to the processing of your data for direct marketing purposes.
- Withdraw Consent: If you have given consent for data processing, you can withdraw it at any time.
To exercise any of these rights, please contact us at info@collidefurniture.com.
8. International Data Transfers
As we are based in Dubai, UAE, your information may be transferred to and processed in countries outside of your home jurisdiction. We ensure that such transfers comply with applicable data protection laws and that your data remains protected.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the revised policy on our website.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Collide Furniture
Email: info@collidefurniture.com